Outsourcing & Managed Services
Managed IT services provider in Doha, Qatar
Managed IT Services and IT Outsourcing in Qatar
Al Majaz looks after your IT so your team can focus on the business. IT support, network management, security, backups and IT staff for companies in Doha and across Qatar, with clear response times and one predictable monthly fee.
Talk to our team in Doha. We reply within one working day.
A view of what we manage for you. Switch the language:
Why managed IT
Focus on your business. We’ll take care of your IT.
Downtime, slow support and security gaps cost more than most businesses expect. A full in-house IT team is expensive, and a small team can’t cover networks, security, backups and support on its own, especially during leave or busy periods.
With Al Majaz managed IT services, our team in Doha looks after your IT for a predictable monthly fee. We monitor your systems, support your staff, protect your data and plan improvements with you, so your people can focus on their work instead of IT problems.
Services
IT outsourcing and managed services we provide in Qatar
- 01
IT support and helpdesk
Remote and on-site support for your staff, from login and email problems to new laptop setups, handled by engineers in Doha.
- 02
Network administration
Setup, monitoring and maintenance of your routers, switches, Wi-Fi and VPN, so your office stays connected.
- 03
Network security
Firewalls, endpoint protection, multi-factor authentication and security updates that keep threats out of your systems.
- 04
Data backup and recovery
Automatic, encrypted backups with regular restore tests, so you can recover quickly after a failure or cyberattack.
- 05
IT staff augmentation
Qualified IT professionals who join your team for a project or long term, without the cost and time of hiring.
- 06
Business communications
Business phone systems, email and collaboration tools, set up and managed for your whole team.
Delivery models
On-site, remote or extra hands for your team
Choose the model that fits your business, or combine them. Every model comes with a clear service level agreement.
On-site IT support
Engineers at your office
Scheduled visits or a dedicated engineer at your office in Doha for hands-on support, installations and maintenance.
Remote managed services
Monitoring and helpdesk
We monitor and manage your systems remotely and solve most issues without a visit, which keeps support fast and costs low.
IT staff augmentation
Dedicated professionals
Add network engineers, support technicians or developers to your team, managed by you or by us. For new systems, see our business application development.
Compare
In-house, managed or co-managed IT?
Every business is different. This comparison shows where each model fits best.
| In-house IT team | Managed IT services | Co-managed IT | |
|---|---|---|---|
| Monthly cost | Salaries, training, tools and benefits | One predictable monthly fee | Your team plus a smaller monthly fee |
| Cover during leave or sickness | Gaps when staff are away | A full team covers your systems | We cover when your team is away |
| Access to specialists | Limited to your staff’s skills | Network, security and backup specialists | Specialists for the work your team can’t cover |
| Monitoring | Often during office hours only | Proactive monitoring with alerts | Shared monitoring and reporting |
| Scaling up or down | Hiring takes months | Adjust the plan as you grow | Add support when projects need it |
| Best for | Large companies with complex in-house needs | Small and mid-size businesses | Companies with a small IT team |
How it works
How we take over your IT, step by step
A clear start, documented systems and regular reviews.
IT assessment
We review your network, devices, servers, security, backups and support needs, and talk to the people who use them every day.
You get: an assessment report with risks and priorities.
Proposal and SLA
We recommend the right model and agree on scope, response times and reporting in a clear service level agreement.
You get: a fixed monthly proposal and a signed SLA.
Onboarding and documentation
We document your systems, set up monitoring and remote support tools, and introduce your staff to our helpdesk.
You get: full documentation of your IT environment.
Monitoring and support
We monitor your systems, apply updates, run backups and solve issues remotely or on site.
You get: fast support from engineers who know your setup.
Reports and reviews
Every month you receive a report on tickets, system health and security, and we meet regularly to plan improvements.
You get: monthly reports and an IT roadmap for your business.
Free tool
Quick IT health check
Answer eight questions to see how well your IT is protected and managed. It takes less than a minute, and nothing is sent anywhere.
Your IT score
At risk
Your business is exposed to downtime and data loss. Start with these steps:
Industries
Managed IT for every kind of business in Qatar
- Corporate offices
- Schools and training centres
- Clinics and medical centres
- Retail and showrooms
- Engineering and construction
- Hotels and hospitality
- Logistics and transport
- Real estate
- Associations and nonprofits
Why Al Majaz
Why businesses in Qatar trust Al Majaz with their IT
Engineers in Doha
On-site visits in Doha and across Qatar when remote support isn’t enough, from a team that knows local businesses.
One partner for all of IT
Support, networks, security, backups, software and digital marketing from one team, with one point of contact.
Clear SLAs and reports
Agreed response times and monthly reports, so you always know what was done and what comes next.
Security first
Security and backups are built into everything we manage, not sold as an extra.
FAQ
Managed IT services in Qatar: common questions
What are managed IT services?
Managed IT services means handing the day-to-day running of your IT to a specialist provider for a monthly fee. The provider monitors your systems, supports your staff, manages security and backups, and plans improvements, based on an agreed service level agreement (SLA).
What is the difference between IT outsourcing and managed services?
IT outsourcing is the broad term for using an external company for IT work, from a single project to a full team. Managed services is a type of outsourcing where the provider takes ongoing responsibility for your systems for a fixed monthly fee, with agreed response times.
How much do managed IT services cost in Qatar?
The cost depends on the number of users, devices and locations, and on the level of support you need. After an IT assessment, we send you a fixed monthly proposal in QAR, so there are no surprises.
Do you provide on-site IT support in Doha?
Yes. We solve most issues remotely, and our engineers visit your office in Doha and across Qatar when hands-on work is needed. Scheduled visits or a dedicated on-site engineer are also available.
Can you work alongside our existing IT team?
Yes. With co-managed IT, we support your in-house team with monitoring, security, backups or extra hands for projects, while your team stays in control.
What is IT staff augmentation?
Staff augmentation means adding qualified IT professionals, such as network engineers, support technicians or developers, to your team for a project or a fixed period, without going through a full hiring process.
How do you keep our data secure?
We use firewalls, endpoint protection, multi-factor authentication, regular security updates and encrypted, tested backups. Access to your systems is limited, logged and covered by the confidentiality terms of your contract.
How quickly can we get started?
After the IT assessment and signed agreement, onboarding usually takes one to three weeks, depending on the size of your IT environment.
Ready for IT that simply works?
Book a consultation and tell us about your setup. We’ll recommend the right model and send you a clear monthly proposal.
In the heart of Doha, where tradition meets cutting-edge technology, Al Majaz was born under the visionary leadership of Mohammed Abdulla Al Obaidly, our founder and CEO like many great stories.
Useful links
Our Servcies
Contact Us
- +97444659111
- +97444659222
- info@almajaz.com
-
P O Box: 13444,
Doha, Qatar